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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

robert taylor

November 14, 2023

5  out of  5 rating by robert taylor
"Stephanie was very helpful and proactive. Without reaching out to her, she called to confirm we would be picking up a new car from the dealership. She then efficiently sent me the required forms and explained everything needed to maximize the discount for my 16 year old son. Overall, I was very pleased with the service."

Kimberly Ferrebee

September 26, 2023

5  out of  5 rating by Kimberly Ferrebee
"Excellent service every time! Stephanie is the absolute BEST!!!"

Joseph Georgakis

September 20, 2023

5  out of  5 rating by Joseph Georgakis
"Best office, I always get great service with anything I need."

Larry Kiec

September 18, 2023

5  out of  5 rating by Larry Kiec
"I’ve been with Rob Jones for almost 30 years…home and business. Super great service every single time. Stephanie has been THE BEST!! Definitely give them a call for all of your insurance needs!"

Sherry Matich

September 6, 2023

5  out of  5 rating by Sherry Matich
"Stephanie is hands down the best."

Tenia Booker

August 31, 2023

5  out of  5 rating by Tenia Booker
"I had the pleasure of speaking with Rob today and he was so pleasant & professional ! He made my experience getting quoted very easy and quick which I appreciated so much!"

kathy Patillo

August 28, 2023

5  out of  5 rating by kathy Patillo
"In my time of need, Rob Jones answered the call. Went above and beyond for me! Thank you again Rob! Kathy Patillo"

Jimmy Winters

August 1, 2023

5  out of  5 rating by Jimmy Winters
"I have been a long time customer of this agency and Stephanie is always amazing! She really cares about her clients and is quick to respond with detailed answers."


July 20, 2023

5  out of  5 rating by Marie
"Thank you so much Stephanie Smith for being so kind and quick with your quoting! You made the process super easy to get quotes for my business, home and auto. Definitely recommend this office and Stephanie!!"

Kathleen Postlethwait

April 11, 2023

5  out of  5 rating by Kathleen Postlethwait
"Rob Jones' office has kept me up to date on my insurance coverage while waiting for changes to the policy. They saved me so many phone calls by reaching out to me first! Good job!! And thank you!!"

Samantha Chapman

April 4, 2023

5  out of  5 rating by Samantha Chapman
"Stephanie was amazing when it came to helping me get what I needed when it came to Renters Insurance. Amazing people 😊♥️"

Michael Redd

March 15, 2023

5  out of  5 rating by Michael Redd
"He's my cousin"

Darin Smoot

January 27, 2023

5  out of  5 rating by Darin Smoot
"Dealing with Stephanie has been so easy and she is so accommodating. She will jump through hoops to help out and made it very easy for me."

Keith D'Antonio

December 17, 2022

5  out of  5 rating by Keith D'Antonio
"I have been dealing with Rob Jones (state farm agent) since day 1, he's always been kind courteous and has always been there for any of my needs. He's always just a phone call away, and all these years he's always employed a very professional and capable staff! State Farm is one of the best, one of the big boys in the insurance game, and Rob Jones and his staff are good people, most of the time the staff can handle anything you through at them, but Rob is always right there if need be. Definitely recommend them! When it comes to reviews, I personally don't like to bash anyone, so I don't really post negative reviews, but I WILL post and give credit where credit is due!!!."

Anthony W. Cameron

September 29, 2022

5  out of  5 rating by Anthony W. Cameron
"I have been a brand loyal State Farm customer for over 40 years, and with Rob Jones Agency for over 15 years. I was referred to Rob after my prior agent retired. As in any service industry, it is essential that the customer is satisfied when the need for service is requested. Over the years Rob, Stephanie and Alex have answered my calls with care, compassion and professionalism and it is appreciated. Thank you State Farm for the many years of providing loyal and dedicated team members. Anthony W. Cameron"

Buddy Smeltz

August 19, 2022

5  out of  5 rating by Buddy Smeltz
"From inquiry to Certificate of Insurance in just a few hours! Stephanie is very helpful and professional."

Laura Chambers

August 16, 2022

5  out of  5 rating by Laura Chambers
"The folks in the office are AWESOME!! Very friendly and take care of things immediately!!! Would highly recommend this group for your agent!!"

Thomas Birris

August 15, 2022

5  out of  5 rating by Thomas Birris
"Very quick to address my insurance needs."


June 9, 2022

5  out of  5 rating by Selah
"First phone call going over details; Stephanie was outstanding! Great customer service, knowledgeable in ALL areas of concern. BEST first impression!! So happy to be a new customer here!"

Tammy Loftus

April 27, 2022

5  out of  5 rating by Tammy Loftus
"Best Customer Service! I am always so happy with the service I get when I reach out to the Rob Jones Team at State Farm in Aliquippa, PA! They are knowledgeable, professional, prompt, patient and always so kind. My rates are great and I feel confident having my coverage through them...."

Tim Levinger

April 19, 2022

5  out of  5 rating by Tim Levinger
"Great agency with very nice helpful people. Stephanie always goes above and beyond!"

Dajour Fisher

February 21, 2022

5  out of  5 rating by Dajour Fisher
"Great service helped a lot"

James Campese

January 18, 2022

5  out of  5 rating by James Campese
"First-Rate service, professional staff, Rob Jones is the best!"

Alex C

October 5, 2021

5  out of  5 rating by Alex C
"Prompt and knowledgeable!"

Mary Stanczak

September 14, 2021

5  out of  5 rating by Mary Stanczak
"Mr. Jones was extremely prompt and responsive. He explains your policy thoroughly and makes switching your policy convenient. He was able to provide me more coverage for a great value. I feel that I am a valued customer not just a transaction. I highly recommend his agency."